The Swell Guarantee
We don’t believe a warranty should be buried in fine print or used as a sales gimmick. It should do one simple thing: give you confidence that the work we do in your home is done right — and that if something isn’t, we’ll make it right.
That’s why every job we complete for Salem-area homeowners is backed by a clear, written warranty. No runaround. No surprises.
Ask about our Lifetime Warranty
Repiping is a major investment, so it deserves real protection. When we repipe your home, the new materials carry their 25-year material coverage and our lifetime workmanship warranty applies to the installation itself. We document the work and leave you with everything you need on file.
We offer 3 years warranty on all other materials that fall outside of a repiping project.
When you’re ready to get started, call and ask us about our warranty
To Keep Things Honest
What's Not Covered
To keep things honest, here’s what a workmanship warranty generally does not cover
- Pre-existing plumbing issues outside the scope of the work we performed
- Damage from misuse, accidents, freezing, or work performed by others after our visit
- Normal wear of fixtures and parts beyond the manufacturer's coverage
- Issues caused by water quality, pressure, or conditions outside our control
Simple Process
How to Make a Claim
1.Call us at the number on your invoice and describe the issue.
2.We'll review your service record and schedule a visit.
3.If it's covered, we make it right — that's the whole point.
4.Call us immediately at (503) 884-4072
Why Our Warranty Matters
A warranty is only as good as the company behind it. We’re a locally owned, residential-only plumbing company — not a franchise and not a high-volume operation passing your home off to a rotating crew. When you call, you reach the same people who did the work. That’s the difference between a warranty on paper and one you can actually count on.
Honest answers. Clear options. Quality work, every time.