Emergency Plumbing
Water is actively damaging your home. Get help fast.
- (503) 884-4072
Some Problems Can't Wait
A burst pipe. A flooded basement. Water spraying from under the sink. Sewage backing up. These aren’t problems you can schedule around. They’re happening now, and they’re causing damage every minute.
When water is actively damaging your home, you need a plumber who responds fast, stays calm, and takes control of the situation. That’s what we do.
We understand the panic that comes with a plumbing emergency. Our goal is to minimize water damage, stop the problem, and get your home back to normal as quickly as possible.
Available for emergency calls during our normal business hours of operation in Salem, Keizer, and throughout the Willamette Valley.
Situations That May Require Emergency Help
If any of these are happening right now, call us immediately:
- Burst pipe or actively leaking water line (water pooling, spraying, or flooding)
- Flooded basement, crawlspace, or interior walls
- Overflowing or backed-up toilet (especially sewage backup)
- Multiple drains slow or stopped at once (sign of main line blockage)
If water is actively damaging your home or you suspect a gas leak, call us immediately at (503) 884-4072. If there’s a gas smell, also contact your gas company’s emergency line.
What To Do First
While you’re calling us, here’s what you can do to minimize damage:
1.Shut off the water at the main valve
This is usually located near the water meter or where the main line enters your home. Turn the valve clockwise until it stops. If you can’t find it or it won’t turn, we’ll help when we arrive.
1.Shut off the water at the main valve
This is usually located near the water meter or where the main line enters your home. Turn the valve clockwise until it stops. If you can’t find it or it won’t turn, we’ll help when we arrive.
2.Avoid using any fixtures
Don’t run water, flush toilets, or drain sinks until we’ve assessed the situation. This prevents making the problem worse or spreading contamination.
3.Move valuables and belongings away from the water
Protect important items, documents, and furniture from further water damage. If it’s safe, use towels to block water flow and redirect it toward drain
4.Call us immediately at (503) 884-4072
Give us details about what’s happening—where the water is, how much, and whether you’ve shut off the main valve. This helps us prepare and respond as quickly as possible.
Calm Help in a Stressful Moment
Plumbing emergencies are frightening. Your home is being damaged. Money is being lost. The pressure and uncertainty are overwhelming.
Here’s what we promise: We respond quickly. We stay calm and take charge of the situation. We explain what we’re doing and why. We fix the immediate problem first, then we talk about next steps. You’re not alone in this—we’ve handled hundreds of emergencies, and we know how to respond.
Emergency vs. the Bigger Picture
Our immediate goal is stopping the damage. But sometimes the emergency is a symptom of a deeper problem.
A burst pipe might point to corrosion throughout your plumbing system. A backed-up main line might signal tree roots or aging pipes that will fail again. A water heater failure might indicate you need to address aging fixtures throughout the home.
After we’ve handled the emergency, we’ll talk with you about these bigger-picture issues. You don’t have to make decisions right away—we can schedule a more thorough inspection and discuss long-term solutions when you’re ready. For now, we focus on stopping the water and protecting your home.
Frequently Asked Questions About Emergency Service
How quickly can you respond?
We are available for Emergency calls during normal business hours.
We prioritize emergency calls and aim to respond as quickly as possible. Response time depends on our current workload and your location within our service area. When you call, we’ll give you an honest estimate of when help will arrive. In the meantime, shut off your main water valve to minimize damage.
Will there be an emergency service fee?
Emergency service may have additional charges depending on the time of day and the complexity of the problem. We’ll discuss pricing before we start work so you know what to expect. Our goal is to be fair and transparent, even in stressful situations.
Related Services You May Find Helpful
While you’re addressing your water supply, consider these related services:
Whole House Repiping
If a burst pipe revealed that your plumbing system is aging or failing, repiping may prevent future emergencies.
Water Line Replacement
If your main water service line (the line from the street to your house) is failing, we can handle that replacement too.
Water Damage Happening Now?
- (503) 884-4072
Call immediately. We’re here to help. Every minute matters—we’ll dispatch help as fast as we can.